Shipping policy

Thank you for shopping with Ceeva. We are committed to providing reliable shipping services and keeping you informed throughout the delivery process. This Shipping & Delivery Policy explains how we process and deliver your orders.

This policy applies to all orders shipped within the United Kingdom.

Order Processing Time
Orders are processed within 1–2 business days.
Processing takes place Monday through Friday, excluding public holidays.
Orders placed on weekends or public holidays will be processed on the next available business day.
Order Cut-Off Time
Daily Cut-Off Time: 4:00 PM (GMT+00:00) Greenwich Mean Time (London)
Orders placed before the daily cut-off time are typically processed on the same business day.
Orders received after the cut-off time will be processed on the following business day.
Shipping Method & Transit Time
Shipping Method: Standard UK Shipping
Estimated Transit Time: 5–7 business days (Monday to Friday)
Total Estimated Delivery Time
Order Processing: 1–2 business days
Shipping Transit: 5–7 business days
Estimated Total Delivery Time: 6–9 business days (Monday to Friday)

Please note that delivery estimates are provided for guidance only and may vary due to courier operations, severe weather, public holidays, or other unforeseen circumstances beyond our control.

Shipping Charges
Free Standard Shipping on all orders within the United Kingdom.
No minimum purchase is required to qualify for free shipping.
Delivery Address

Orders are shipped to the delivery address provided during checkout.

Please ensure all shipping information is accurate and complete before placing your order. Ceeva cannot be held responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information supplied by the customer.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at support@ceeva.store.

While we will do our best to accommodate your request, changes or cancellations cannot be guaranteed once an order has entered processing or has been dispatched.

Order Tracking
A shipping confirmation email containing your tracking information will be sent once your order has been dispatched.
Tracking details generally become active within 24–48 hours after shipment.
Lost or Delayed Orders

If your shipment is significantly delayed or appears to be lost during transit, please contact our Customer Support team at support@ceeva.store.

We will investigate the issue with the shipping carrier and work to resolve the matter as quickly as possible.

Customer Support

For any shipping or delivery inquiries, please contact us:

Address: 8 Warden Hill Cl, Luton LU2 7AQ, UNITED KINGDOM

Phone: +44 7700 900123

Email: support@ceeva.store

Our Customer Support team is dedicated to assisting you and ensuring your shopping experience with Ceeva is smooth, reliable, and hassle-free.